Our Refund Policy was last updated on May 19, 2023.

Return Policy

The Licensee acknowledges and agrees that due to the nature of the Product being eligible for download, all sales of the Product are final and non-refundable.

This policy is in place to prevent potential misuse, including scenarios where a customer could download the Product, request a refund, and consequently retain the Product free of charge.

The Licensee must clearly communicate this return policy to their customers prior to the sale of the Product, ensuring that customers understand that they are purchasing a non-refundable product.

Failure to comply with this return policy or any misrepresentation of it to customers may result in immediate termination of this Agreement, at the sole discretion of Changing Courses 11 LLC, in addition to any other remedies available to Changing Courses 11 LLC under law or equity.

Procedure in Event of Refund

In the unlikely event that a refund is issued to a customer, the customer is required to return all copies of the Product within ten (10) days of the date of refund.

The customer must provide proof satisfactory to Changing Courses 11 LLC that all copies of the Product in their possession have been deleted, destroyed, or otherwise made unavailable for their use.

Notwithstanding the refund, the customer remains bound by the terms of this Agreement that survive termination, including but not limited to the obligations of non-disclosure, non-disparagement, and any other provisions intended to survive termination.

The customer acknowledges and agrees that failure to comply with these requirements may result in legal action by Changing Courses 11 LLC, including but not limited to claims for breach of contract, copyright infringement, or other appropriate legal remedies.

Non-Disparagement

The Licensee agrees not to make any statements, written or verbal, or cause or encourage others to make any statements, written or verbal, that defame, disparage or in any way criticize the personal or business reputation, practices, or conduct of Changing Courses 11 LLC, its employees, directors, and officers. This prohibition extends to statements made in any manner or medium, including, without limitation, oral statements, written statements, online forums, blogs, social media sites, and other electronic forms of communication.

The Licensee understands and agrees that this clause extends to statements, written or verbal, made to anyone, including but not limited to, the news media, investors, potential investors, any board of directors or advisory board or directors, industry analysts, competitors, strategic partners, vendors, employees (past and present), and clients.

Any breach of this non-disparagement clause shall be a material breach of this Agreement, which may result in immediate termination of the Agreement, at the sole discretion of Changing Courses 11 LLC, in addition to any other remedies available to Changing Courses 11 LLC under law or equity.